Buying Guide

In an ideal world, designing your windows is easier if we have input from all decision makers in a home. This can avoid conflicting conversations and prevent any confusion down the line. However, we understand that finding a time when everyone can be actively involved can be a challenge. Insisting on decision makers present can sometimes be a precursor to pressuring for a sale on the day.

Speak to friends and family for recommendations, and research on Google and Trustpilot for reviews. Are they part of a large company or owned by another brand? It is important to know exactly who you are buying from. 

Do you feel relaxed and comfortable with your consultant? Are they taking the time to listen and understand your needs? You should never feel pressured or rushed into making a decision, or unable to ask questions. 

The right windows for your property are the ones you are happy with - that's why our unique window planner helps us to understand your needs fully before recommending a product. Each style of window has pro's and con's, both aesthetically and functionally and a good design consultant should help you to fully understand the best solutions for your home. 

Ask not only what the energy rating of the product is, but find out the u-value. The lower the U-value, the better the insulation properties of the window is. Ensure you understand how the Energy rating has been achieved, and ask to see certificates of testing. 

Again, this is entirely unique to you and your circumstances. There are pro's and con's to both, both aesthetically and functionally and a good design consultant should help you to fully understand the best solutions for your home and recommend the right door for you. 

Not all products are created equally, so always do ask to view samples. Ask about:

• The type of glass used and how it prevents your house overheating or becoming too cold

• Locking points and security

• The profile (uPVC material), and how it is constructed and reinforced

• The seals and their construction

• Hinges and hardware

Companies often use small print in their guarantee to bring about exclusions and conditions for which they will not insure. Always ask specifically what exclusions and terms there are to the gurantee they are offering, how it is inspected and registered.